refund policy

refund policy

Thank you for shopping at shendy Furniture . We want to ensure your satisfaction with every purchase. Please review our refund policy below:

  • 1. Returns for Damaged Items:

    We understand that accidents can happen during transit. If you receive a damaged furniture piece, please contact us within 30 days of receiving your order. We will gladly arrange for a replacement or provide a full refund, including any applicable shipping costs.

  • 2. Non-Damaged Items:

    We do not accept returns for non-damaged items. We encourage you to carefully consider your purchase before completing the order. If you have any questions about a specific product, feel free to contact us for assistance.

  • 3. Return Process:

    To initiate a return for a damaged item, please contact our customer service team at [Your Contact Information]. Provide your order number and clear images of the damaged item. We will guide you through the return process and assist with the necessary arrangements.

  • 4. Refund Timeframe:

    Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will be automatically applied to your original method of payment within [Insert Number] days.

  • 5. Contact Us:

    If you have any questions or concerns regarding our refund policy, please contact us at [Your Contact Information].

By making a purchase from shendy Furniture , you acknowledge and agree to the terms outlined in this refund policy.

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Contact us

Address :Km 25_Alex-Cairo Desert Road, Mirghem Industrial Area, behind Pepsi Factory

Phone :+2 015 5884 2244

E-mail : shendyfurniture7@gmail.com

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